robviolajr

  • Other Open
    25-40 44th St Queens, NY 11103, USA - Astoria-Long Island City
    Downed wire in street
  • 2 Newkirk Plaza Brooklyn, NY 11226, USA - City Council District 40
    The sign that used to be over the old Liberty Tax office has been propped up against the entrance to the subway ever since. The MTA should remove.
  • 25 Marlborough Rd Brooklyn, NY 11226, USA - City Council District 40
    Every time I have been at the Newkirk Plaza station over the lady few days I have heard occasional bursts of loud, almost white noise coming from the PA speakers throughout the station. Please fix ASAP!
  • 1215 Glenwood Rd Brooklyn, NY 11230, USA - City Council District 40
    Looks like this is left over from some road work, it has been sitting here for weeks now.
  • 1082 Coney Island Ave Brooklyn, NY 11230, USA - Brooklyn Community Board 14
    this was part of some work that the gas company was doing, but they never came back to repair the asphalt. It has been like this for weeks maybe a few months.
  • 1121 Coney Island Ave Brooklyn, NY 11230, USA - City Council District 40
    There is dangerous, jagged metal from a wrecked car sticking out into the sidewalk. I asked them to move car into their yard last week and they have taken no action. Plus, this auto shop always has parked cars on this sidewalk, they use it as an extension of their yard.
  • 1326 Newkirk Ave Brooklyn NY 11230, USA - City Council District 40
  • 2 Newkirk Plaza Brooklyn, NY 11226, USA - City Council District 40

    It has been there for about six weeks. I sent an email to the MTA on February 4th. My email to them and their response is copied below.
    Recently you requested personal assistance from our on-line support
    center. Below is a summary of your request and our response.

    Subject
    dead bird on tracks

    Discussion Thread
    Response (Jim Leopard) - 02/07/2011 03:29 PM
    We regret if you experienced difficulty due to the conditions you reported.

    Please be assured that customer safety and comfort are New York City Transit’s highest priorities. All stations are scheduled to be cleaned and disinfected, and station cleaners are responsible for removing litter, emptying trash receptacles, and disinfecting unsanitary areas upon detection. Stations are also routinely inspected and baited for rodents as necessary. In addition, some of our stations are hose-washed with high-pressurized hot water.

    In response to your e-mail, we will continue to inspect all stations and adjust cleaning coverage as necessary to ensure a proper environment for our customers.

    If you have further station-related questions or concerns, we ask that you contact us at (718) 330- 1234, from 6:00 a.m. to 10:00 p.m., seven days a week, regarding this type of issue.

    We take the concerns of our customers very seriously and thank you for having taken the time to bring this matter to our attention.

    Christopher Basile
    B Line, Q Line and Franklin Avenue Shuttle
    Acting Line General Manager.

    Auto-Response - 02/04/2011 07:53 AM
    Dear B/ Q / Franklin Avenue Shuttle Line Customer:

    Thank you for taking the time to write. Your comments are important to me and my team as we work together to improve your commute and meet the high standards you expect. Each letter or comment that we receive is treated like a ""Rider Report Card"" on our efforts. I want to assure you that your comments will be investigated, analyzed and changes will be made where possible. I will personally oversee implementation of changes that will make your ride safe and smooth. We welcome your comments, suggestions, concerns and compliments. Thank you for your continued input and support.

    Sincerely,
    Christopher Basile
    B Line, Q Line and Franklin Avenue Shuttle
    Acting Line General Manager.

    Customer (Rob Viola) - 02/04/2011 07:53 AM
    It's on the Manhattan bound tracks and had been there for weeks. Please remove.

    Thanks.

    Question Reference #110204-000027
    Product Level 1: NYC Transit Subway
    Product Level 2: Q Line General Manager
    Category Level 1: Comment
    Date Created: 02/04/2011 07:53 AM
    Last Updated: 02/07/2011 03:29 PM
    Status: Closed
    Date/Time of Event:

    Location of Event
    newkirk station

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